Sprint Needs New Customer Service People!!!!

I have been a Sprint PCS customer for over 8 years with no issues from them at all. Well that changed this week. Today they sent me the wrong phone to replace my broken one. The associates at the local Sprint store had gave me a loner phone until I recieved my new Samsung phone. Unfortunately the ticket had not been processed yet so when they did the claim the LG phone was listed as my phone even though it was a loner from the store. When I called Sprint no one could seem to help me. I kept getting transfered to someone else. I have a Samsung Moment they sent me a LG phone. They kept telling me that since I bought the phone (LG) from the store I had to go back there. I kept telling them that I did not buy that phone it was a loner. So I went back to the Sprint store and one of the associates called after about 30 minutes everything was straightened out. Somewhat. I had to take the wrong phone that they sent me across town to the UPS store to return it to sender. But UPS won't return anything to sender that is open. I now have to pay to ship back a phone I should not have received in the first place. So now I am out a phone for a week because of there new policy that does not allow them to do exchanges at the store level. Looks like I will be looking for a new carrier.

Last night was a lot of fun. At Girl Scouts they learned about the Law by making a bookmark with different colored beads that represent each line of the law. Then we made a campfire out of food. Marshmallows for rocks (outer circle), Red hots for the hot coals, pretzel twists for wood, and candy corn for the flames. The girls seemed to have a great time. Next week we will be getting back in to the wonderful story in their Journey Books.

For the Juniors, they were suppose to make a musical instrument at home. Ana made a xylophone out of metal washers, string, and a wooden dowel. She stunk up the bathroom when she painted the washers with finger nail polish. But it looks great.

As for today is going to be fun. Going to be in class tonight from 6 - 10pm for re-certification for Adult, Child, and Infant CPR with AED. For Girl Scouts we have to have one leader that has this certification in order to do any over night trips with the girls. Also great thing to know if you have small children at home that love to stuff as much food as possible into their mouth. I have had to help Lisa a few times when she has put to much in her mouth. It didn't seem to matter how small I would cut stuff up she would still put as much as possible in her mouth. I would definitely recommend it to anyone with children.

2009/2010 Has been an exciting year!

I know it has been awhile since my last post. It has been a scary/exciting year.

Since last April 09 I have been working on getting my body back in shape. Everything was going great with exercising, counting calories and losing weight until August. We had drove down to Madison for a house warming party for the weekend. Since I wasn't feeling good Saturday morning we had gotten started late. The rest of the day wasn't bad. We had a great time at the party and then spent the night at a friends instead of driving home that night. I had awoke at about 2:00am with the sensation to wanna pass out. This went on for 3 hrs. Scariest time ever. It is not the first time this has happened. The last time I had actually passed out and hit my head and knee when I fell. I am so glad Brian has always been there when this has happened. I was finally able to get some sleep at about 5 am. First thing on Monday I called the doctor to schedule an appointment. After seeing the doctor he recommeded that I go and see a Cardiologist. I am currently seeing the Cardiologist on a regular schedule. After all the tests I went through, I was diagnosed with Postural Orthostatic Tachycardia Syndrome in January. What that means is my heart can't adjust quick enough to any volume/fluid loss or displacement within the body. So going from laying down to standing or bending at the knees to standing causes my pulse to go from about 60 to 120 bpm. Hope this make sense. I will be on heart meds for the rest of my life. It won't kill me just make me uncomfortable. I have heard it is almost like having heart failure. Constantly tired, walking up a flight of stairs is exhausting. I am still working on my energy levels by exercising, drinking enough water, and eating right. So far I have lost 80 pounds and working on the last 40. I see a nutrionist about once a month to check in. Making sure I am exercising and eating the right amount.

Girl Scouts is going great. I am a Daisy Troop Leader this year with 12 girls in my troop. I am also still doing Product Sales for the Riversmeet Service Area. Which includes Eau Claire, Altoona, Elk Mound, and Fall Creek. Keeps me hopping! We are just finishing up on Fall Product Sales and getting started on Cookie Sales. Just so you know Cookie Sales are January 21st through February 6th, 2011. If I have your contact info Ana will be calling/stopping by for orders. We will also be having Cookie Booths at local venues in March and April if you run out and need more. Thank you to all that have supported her in previous years.

Okay on to the family from small to tall:

Lisa is doing great. We have had a few bumps in the road over the last year. Over the summer she was having issues with keeping her eye pressure with in normal levels. She now has to be given eye drops 2x a day in each eye. So far it has been keeping the pressure down where it needs to be. She also has new pink glasses. Sooo cute. This way she will be able to have close up and distance. Unfortunately she does have to wear both contacts and glasses in order to get both they way the doctor wants. It has taken a few weeks but I have finally gotten her to keep them on most of the time. She is already for preschool by knowing her Alphabet by sight, Colors, Numbers, and Shapes. Even knows her Right from her Left foot. So proud of her. :)

Ana is in 5th grade this year and her last at Longfellow, next year on to middle school. She is going up so fast. Everything seems to be going pretty well for her. Not having any trouble in school. She also has been put in some advanced classes. Ana still loves reading books or anything she can get her hands on. She is working on Percy Jackson series right now. Most of the time she will finish a 300 page book in less than a week. So proud of her and how she has grown up. Ana has become more aware of how her attitude and choices affects not only herself but others. There has been many days she has helped with Lisa when I have not been at 100%. Love her. :)

Brian has finished his second book and is now an editor at Pragmatic Publishing. Between work and home life he is a busy man. Lucky for me I have a great husband that does everything he has too to give us what we need. Love Him. :)

I am planning on updating this at least once a week so please check back.